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The version of this Agreement in German (Deutsch) is the definitive legal version.
Translations into other available languages are available for your ease of reference only.

Terms and conditions

General Terms and Conditions Mamello GmbH,
Sankt-Wendel-Str. 46, 81379 Munich, Germany.

Preamble

All services that have been performed or are offered have the legal basis specified below.
Mamello GmbH assumes that each contractual partner has taken note of the legal basis mentioned below before a contractually relevant interaction. As a result, the contractual partner consents to the legal basis specified below for every contractually relevant interaction.

The general terms and conditions of a contractual partner are not important for contractually relevant interactions between the contractual partner and Mamello GmbH. A possible objection or other contractual agreement is not necessary for this.

Any modifications to the general terms and conditions of Mamello GmbH by a contractual partner or third parties are not permitted and are therefore not contractually relevant. Exceptions for possible modifications to the general terms and conditions of Mamello GmbH only come into force if they have been confirmed in writing by Mamello GmbH.

If parts of the general terms and conditions of Mamello GmbH are modified, the parts of the general terms and conditions of Mamello GmbH that are not affected remain unaffected in their function. This is also the case if parts of the general terms and conditions of Mamello GmbH become ineffective. In this case the regulation comes into force, of which comes closest to the regulation to be replaced.

§ 1 Copyright

Mamello GmbH does not charge any fees for the use of this website unless expressly stated.
The components of our website are protected by copyright. All types of exploitation and other copyright violations are punishable and can be prosecuted by us.

§ 2 Conclusion of contract

All offers on this website or on other media are non-binding. Mamello GmbH reserves the right to make short-term price changes or modifications.
When ordering, the contractual partner Mamello GmbH issues a binding declaration of intent to purchase the goods selected.
Mamello GmbH is not obliged to comply with the declaration of intent presented.
Mamello GmbH also reserves the right to accept the declaration of intent within 10 working days of receipt.
Mamello GmbH accepts a declaration of intent in writing.
The purchase contract comes into force upon confirmation by Mamello GmbH.

§ 3 Retention of title

The goods affected in the purchase contract remain the property of Mamello GmbH until full payment by the contractual partner.

§ 4 Revocation and exceptions

The contractual partner of Mamello GmbH can cancel the purchase contract in writing or by returning the goods within 14 days after receipt. The return costs for this are borne by the contractual partner of Mamello GmbH.
A full refund will only be given if the contractual partner returns the goods on time and in an undamaged condition.
In the event of damage or signs of wear, Mamello GmbH can retain parts of the purchase price.
Roles, ball bearings and worn clothing are excluded from the right of withdrawal.
Mamello GmbH is not liable for damage to Mamello GmbH products caused by the contractual partner or to the contractual partner when interacting with Mamello GmbH or the products.
If the contractual partner of Mamello GmbH and the article ordered by him finds defects, this must be reported immediately.

§ 5 Object of the contract

If a mutually agreed declaration of intent is reached between Mamello GmbH and the contractual partner regarding one or more articles, these articles will become the subject of the contract.
At this point Mamello GmbH expressly points out that the products it offers may differ from the form shown. Product descriptions may be incorrect.
If there are any ambiguities on the part of the contractual partner of Mamello GmbH, these must be cleared before the purchase contract is concluded.
All prices of the contractual items are VAT included for countries in the European Union and VAT excluded for countries outside the European Union.

§ 6 Shipping

The shipping price depends on the weight, volume and destination.
Mamello GmbH reserves the right to deliver the goods within the period specified in § 2.

Delivery charges and estimated timescales are specified when you place an order. We make every effort to deliver goods within the estimated timescales specified in the Dispatch Confirmation or, if no delivery date is specified, within a reasonable time from the date of the Dispatch Confirmation, unless there are exceptional circumstances. Delays are occasionally inevitable due to unforeseen factors. 77D shall be under no liability for any delay or failure to deliver the products within estimated timescales. Orders can be collected by hand, directly from us, with an appropriate proof of identity such as passport, driving license, etc.

Risk of loss and damage of products passes to you on the date when the products are delivered.

More information at Shipping Methods

§ 7 Warranty

Of course, you are entitled to the statutory warranty rights. The period begins to run from the delivery of the goods. Any defects found must be documented in detail by Mamello GmbH and reported immediately.
If the complaint is justified, the contractual partner is initially entitled to improve or exchange the goods. If one of the two options is impossible or involves an incomparably higher effort for Mamello GmbH, we can choose what we believe to be the more economical variant, provided that this does not result in any serious disadvantages for the contractual partner.
If both improvement and exchange are impossible or involve a disproportionate effort, the contractual partner is entitled to a price reduction or, if the defects are not minor, change.
There is no guarantee beyond the legal guarantee, for example for damage incurred after delivery.
If a warranty claim arises, the customer can send the goods back to the specified contact address. If it turns out that there is no defect requiring warranty, Mamello GmbH will charge the customer for the incurred expenses.
In the event of improper handling, no warranty claims will be accepted.

§ 8 Privacy

The personal data that the contractual partner sends to Mamello GmbH will be treated confidentially and stored.
The specified data can be used for company analyzes as well as marketing measures.
Matters worthy of protection are taken into account within the framework of the statutory provisions.

§ 9 Disclaimer for links to external pages

Mamello GmbH assumes no liability for the content of websites that can be reached via links from this website.